Refund policy

Last updated: July 1, 2026

At Predictivefitnessinc, we want you to be satisfied with your purchase. If you are not completely satisfied, we're here to help.

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at:

Email: admin@predictivefitnessinc.com

Return Address:

Multi-member LLC • 1325 Bent Creek Dr, Southlake, TX 76092, United States

If your return is accepted, we will provide return instructions, including where and how to send your package. Items returned without first requesting a return will not be accepted.

Return Shipping Costs

Customers are responsible for the cost of return shipping.

However, if the item is defective, damaged during transit, incorrect, or has another quality-related issue, Predictivefitnessinc will be responsible for the return shipping costs.

If you have any questions regarding a return, you can always contact us at admin@predictivefitnessinc.com.

Damages and Issues

Please inspect your order immediately upon arrival and contact us as soon as possible if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue promptly and work to provide an appropriate resolution.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

Perishable goods (such as food, flowers, or plants)
Custom or personalized products
Personal care goods (such as beauty products)
Hazardous materials, flammable liquids, or gases

If you have any questions about whether your item is eligible for return, please contact us before sending it back.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to receive the item you want is to return the original item. Once your return has been accepted, you may place a separate order for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

To qualify, the returned item must be in the same condition in which you received it, unworn or unused, with tags, in its original packaging, and accompanied by proof of purchase.

Refunds

We will notify you once we have received and inspected your returned item and let you know whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that it may take additional time for your bank or credit card provider to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not yet received your refund, please contact us at admin@predictivefitnessinc.com.

Contact Information

If you have any questions regarding this Return & Refund Policy, please contact us using the information below:

Store Name: Predictivefitnessinc

Legal Representative: JEFFREY BOOHER